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Digital work orders have become standard across service industries. Paper has largely disappeared, mobile apps are widely adopted, and most teams now rely on digital forms to capture job data. But many service businesses are still experiencing the same issues they hoped digitalisation would solve: inconsistent job quality, missing information, delays in billing, and rework…

Service businesses are facing a turning point in 2026 — one where old ways of working simply aren’t keeping up. For years, teams have depended on a patchwork of tools: scheduling apps here, spreadsheets there, bespoke portals over there. But in 2026, that fragmented tooling model has become a business risk — slowing teams down,…

Contract management has a reputation for being ‘unsexy’. SaaS solutions, the cloud, optimised planning and scheduling, and mobility in the field all seem more exciting to talk about.

Technology is taking over the office. That much we know. Most of what goes on in the office of the future is likely to be digitised. Where does that leave printing and paper? Probably not where you think…The Trend Towards Less Paper In The Office

Acquisitions are a clear route to business growth in any vertical. In office print, they’ve become necessary for survival.

The future of field service management is happening right before our eyes, and it’s being led by the Internet of Things.

In an industry that is already undergoing rapid change, a shift in influence is occurring. Traditionally printer/copier manufacturers were the biggest influencers in the market, having the deepest relationship with most end-user organisations.

Managed Print Service (MPS) solutions are smarter and more comprehensive than ever before. They offer cloud-based connectivity, key process automation, just-in-time ordering and end-to-end supply chain management — and plenty more besides.

For over 30 years, Evatic has been a hugely successful solution, delivering a flexible, multi-functional service management system to customers across Europe. But today marks a truly historic moment in Evatic’s continued evolution.

To kick off the first in a series of articles, we caught up with Heidi Luoma from our Nordic customer support team. In this Q&A she provides an insight into what it’s like to work at Asolvi and explains how to take full advantage of our free support.